Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. The Carrier Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement. We recognize that how you ultimately feel in your home and about Carrier brand equipment has a lot to do with the performance of the dealer representing it.
When selecting your dealer, look for the Carrier Factory Authorized Dealer seal of approval-it means your dealer has met our rigid criteria. We are so confident that you will be comfortable not only with your new Carrier heating and cooling products, but also with your Carrier Factory Authorized Dealer that our dealers will offer a 100% satisfaction guarantee. It’s your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the highest levels of service. Conditions and limitations apply. See your Factory Authorized Dealer for details.
Factory Authorized Dealers are also required to meet rigorous standards of customer satisfaction. These standards require that each Carrier Factory Authorized Dealer maintains an exceptionally high level of customer satisfaction based on customer satisfaction surveys filled out after in-home visits. This ensures that if your dealer is a Carrier Factory Authorized Dealer, you can be comfortable knowing that they are there to make your experience as pleasant as possible.
Only the most loyal of Carrier Dealers have the opportunity to become a Carrier Factory Authorized Dealer. This loyalty translates into experience. By offering Carrier products almost 
exclusively, these dealers have become experts on these systems, offering you the best service available. You can also rest assured that all Carrier Factory Authorized Dealers meet strict guidelines for insurance requirements, liability coverage, EPA certifications, warranties, product training and installation and repair procedures. These dealers also use Factory Authorized Parts wherever possible to preserve your equipment efficiency and sound requirements. These truly are the Carrier Experts you can turn to.
With a Carrier Factory Authorized Dealer you have the opportunity to work with a technician who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry. This means that our Factory Authorized Dealers are certified to do the job right.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny for their technical expertise and their business practices earn the Carrier Factory Authorized Dealer distinction. For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose your Carrier Factory Authorized Dealer… where your satisfaction is 100% guaranteed.